COMPLAINTS ANALYSIS

BETTER SERVE THE PUBLIC

Discover how your complaints data can provide valuable insights to drive government performance.

Are you a complaints body, integrity agency, or regulator that uses complaints as a vital source of information and intelligence?

Are you a complaints body, integrity agency, or regulator that uses complaints as a vital source of information and intelligence?

Ready to discover the possibilities?

UNLOCK THE VALUE IN YOUR COMPLAINTS DATA

Earth

COMBINE & ANALYSE

across channels (incl. email, phone)

Library

SURFACE NEW INSIGHTS

leveraging natural language processing techniques

AUTOMATE THE PROCESS

AUTOMATE THE PROCESS

augmented triage, prioritisation and response